1. Acceptance of Terms

These Terms of Service ("Terms") form a binding agreement between you ("Customer," "you," or "your") and AI FinOps Toolkit ("Company," "we," "us," or "our") governing your access to and use of the AI FinOps Execution Toolkit and any related materials, templates, spreadsheets, documents, or content made available for purchase on this website (collectively, the "Toolkit"). By purchasing, downloading, accessing, or using the Toolkit, you acknowledge that you have read, understood, and agree to be bound by these Terms in full. If you do not agree to these Terms, you must not purchase, download, or use the Toolkit.

If you are accessing or using the Toolkit on behalf of a company, organization, or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case "you" and "your" will refer to that entity.

2. The Toolkit

The Toolkit is a self-serve, digital, informational product consisting of templates, frameworks, scorecards, and reference materials intended to help organizations audit, forecast, and govern AI and GPU-related compute spend. The Toolkit is delivered electronically and is intended for informational and organizational planning purposes only.

The Toolkit does not constitute financial, accounting, tax, legal, or investment advice, and its use does not create any advisory, fiduciary, or professional services relationship between you and the Company. See Section 7 for further detail.

3. License Grant & Restrictions

Upon successful payment, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to download and use the Toolkit solely for your own internal business purposes or those of the single organization on whose behalf you purchased it.

You may not, without our prior written consent:

• Resell, redistribute, sublicense, rent, lease, or otherwise make the Toolkit or any portion of it available to any third party, whether for compensation or free of charge;
• Publish, post, or share the Toolkit or its contents publicly, including on any website, file-sharing service, or public repository;
• Use the Toolkit to create a competing product or service substantially similar to the Toolkit;
• Remove, obscure, or alter any copyright, trademark, or other proprietary notices contained in the Toolkit;
• Use the Toolkit for any unlawful purpose or in violation of any applicable law or regulation.

All rights not expressly granted to you in these Terms are reserved by the Company.

4. Payment & Pricing

The Toolkit is offered as a one-time purchase at the price displayed at checkout. Prices are quoted in U.S. dollars unless otherwise stated and do not include applicable sales, use, value-added, or similar taxes, which may be collected at checkout depending on your location. You are responsible for providing accurate billing information and for any charges incurred through your use of the checkout process. Payment is processed by a third-party payment processor; the Company does not directly collect or store full payment card numbers (see our Privacy Policy for detail).

5. Refunds & Cancellations

Because the Toolkit is a digital product delivered instantly upon purchase, all sales are final. We do not offer refunds on the basis of dissatisfaction with the content, a change of mind, or a determination that the Toolkit does not meet your expectations or needs.

The sole exception is a verified technical delivery issue, meaning the file you received is corrupted, unopenable, or you were unable to access your download due to an error on our end. If you experience a technical delivery issue, contact us within seven (7) calendar days of your purchase date at the email address listed in Section 16, and we will remedy the issue by providing a working file or, if the issue cannot be resolved, a refund.

Refunds granted under this section will be issued to the original payment method used at checkout. The Company reserves the right to deny a request that does not describe a genuine technical delivery issue, or where there is evidence of abuse of this policy, including repeated purchase-and-refund activity by the same individual or organization.

6. Intellectual Property

The Toolkit, including all templates, text, graphics, frameworks, calculators, and underlying structure, is the property of the Company or its licensors and is protected by copyright, trademark, and other intellectual property laws. Except for the limited license expressly granted in Section 3, no right, title, or interest in the Toolkit is transferred to you.

7. No Financial or Professional Advice; No Guaranteed Results

The Toolkit is provided for general informational and organizational purposes only. Any statistics, benchmarks, savings estimates, or illustrative figures referenced on this website or within the Toolkit (including any percentage figures describing typical or potential cost reductions) are illustrative, based on general industry data or hypothetical scenarios, and are not a promise, guarantee, projection, or warranty of any specific outcome, savings amount, or financial result for your organization.

Your actual results will depend on numerous factors specific to your organization, including your existing infrastructure, vendor agreements, usage patterns, and implementation. You are solely responsible for evaluating the suitability of the Toolkit for your organization's needs and for any decisions made based on your use of the Toolkit. The Company strongly recommends consulting qualified financial, accounting, tax, or legal professionals before making material budgetary or contractual decisions.

8. Disclaimer of Warranties

THE TOOLKIT IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR THAT THE TOOLKIT WILL BE ERROR-FREE, ACCURATE, OR MEET YOUR REQUIREMENTS. THE COMPANY DOES NOT WARRANT THAT ANY TEMPLATE, FORMULA, OR CALCULATION CONTAINED IN THE TOOLKIT IS FREE OF ERROR OR SUITABLE FOR YOUR PARTICULAR SYSTEMS, DATA, OR BUSINESS CIRCUMSTANCES. YOU ASSUME FULL RESPONSIBILITY FOR REVIEWING, TESTING, AND VALIDATING ANY TEMPLATE OR CALCULATION BEFORE RELYING ON IT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR PURCHASE OR USE OF (OR INABILITY TO USE) THE TOOLKIT, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL THE COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE TOOLKIT EXCEED THE TOTAL AMOUNT YOU ACTUALLY PAID TO THE COMPANY FOR THE TOOLKIT IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

10. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with: (a) your use or misuse of the Toolkit; (b) your violation of these Terms; or (c) your violation of any rights of a third party.

11. Third-Party Services & Links

The Toolkit and this website may reference, link to, or rely on third-party services (such as payment processors, spreadsheet software, or cited research sources). The Company does not control and is not responsible for the content, accuracy, availability, or practices of any third-party service or website. Your use of any third-party service is subject to that third party's own terms and privacy policy.

12. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of New York, USA, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or the Toolkit shall be subject to the exclusive jurisdiction of the state and federal courts located in New York County, New York, and you consent to the personal jurisdiction of such courts.

13. Changes to These Terms

We may revise these Terms from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page. Material changes will apply prospectively to purchases made after the effective date of the change. Your continued use of the Toolkit after any revision becomes effective constitutes acceptance of the revised Terms.

14. Termination

The Company may terminate or suspend your license to use the Toolkit immediately, without prior notice, if you breach any provision of these Terms, including the restrictions in Section 3. Upon termination, your right to use the Toolkit ceases immediately, and you must destroy all copies of the Toolkit in your possession. Sections 6 through 12 shall survive any termination of these Terms.

15. Miscellaneous

Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Company regarding the Toolkit and supersede any prior agreements or understandings.

Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

No Waiver. The Company's failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

Assignment. You may not assign or transfer these Terms or any rights granted hereunder without the Company's prior written consent. The Company may assign these Terms without restriction.

16. Contact

Questions about these Terms can be directed to support@aifinopstoolkit.com.

1. Introduction

This Privacy Policy explains how AI FinOps Toolkit ("Company," "we," "us," or "our") collects, uses, discloses, and safeguards information in connection with your purchase and use of the AI FinOps Execution Toolkit and this website (collectively, the "Services"). By using the Services, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please do not use the Services.

2. Information We Collect

We collect the following categories of information:

• Contact information you provide directly, such as your name and email address, when you make a purchase or contact us;
• Transaction information, such as the date, amount, and status of your purchase (full payment card details are collected and processed directly by our third-party payment processor and are not stored by us; see Section 4);
• Usage and technical information collected automatically, such as your IP address, browser type, device type, referring pages, and general interaction with the website, which may be collected via cookies or similar technologies (see Section 5);
• Correspondence you send us, such as support requests, refund requests, or feedback.

We do not knowingly collect any special categories of personal data (such as health information, government identification numbers, or financial account numbers) beyond what is necessary to process payment through our payment processor.

3. How We Use Your Information

We use the information we collect to:

• Process your purchase and deliver the Toolkit to you;
• Communicate with you about your purchase, including confirmations, receipts, and support;
• Respond to inquiries, refund requests, and other correspondence;
• Monitor, maintain, and improve the performance, security, and usability of the website;
• Comply with applicable legal, tax, and accounting obligations;
• Detect, investigate, and prevent fraudulent transactions and other illegal activity.

We do not sell your personal information to third parties, and we do not use your information to serve you third-party advertising.

4. Payment Processing

All payments are processed by a third-party payment processor. When you make a purchase, your payment card details are transmitted directly to and stored by that processor in accordance with its own privacy policy and applicable payment card industry security standards; we do not receive or store your full card number, expiration date, or security code. We receive limited transaction metadata from the processor (such as the amount charged, the last four digits of your card, and transaction status) to confirm and reconcile your purchase.

5. Cookies & Tracking Technologies

The website may use cookies or similar technologies to remember your preferences, understand how visitors use the website, and support basic website functionality. You can control or disable cookies through your browser settings; disabling cookies may affect certain features of the website but will not prevent you from completing a purchase.

6. How We Share Information

We share information only in the following circumstances:

• With service providers who perform functions on our behalf, such as payment processing, email delivery, and website hosting, and who are bound to protect your information;
• To comply with applicable law, legal process, or governmental request;
• To protect the rights, property, or safety of the Company, our customers, or the public;
• In connection with a merger, acquisition, financing, or sale of business assets, subject to standard confidentiality protections.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to satisfy any legal, accounting, or reporting requirements (such as retaining transaction records for tax purposes). When information is no longer needed for these purposes, we take reasonable steps to delete or anonymize it.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

9. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information, which may include the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your information; object to or restrict certain processing; and request a copy of your information in a portable format. To exercise any of these rights, contact us using the details in Section 13. We will respond to verified requests within the timeframe required by applicable law.

10. Children's Privacy

The Services are intended for business use by adults and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it promptly.

11. International Users

If you access the Services from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate, which may have data protection laws different from those of your jurisdiction. By using the Services, you consent to this transfer, storage, and processing.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page. We encourage you to review this Policy periodically. Your continued use of the Services after any update constitutes acceptance of the revised Policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at support@aifinopstoolkit.com.